Privacy Policy

Last updated: June 10, 2026

This Privacy Policy explains how Caregiver Compass ("Caregiver Compass," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit caregivercompass.care (the "Site") or purchase our digital products. By using the Site, you agree to the practices described here.

Caregiver Compass sells digital self-help and educational products. Our products are for practical home-care support and are not medical advice, diagnosis, or treatment. We do not knowingly collect health information about you or the person you care for.

Who We Are

Caregiver Compass sells digital products to customers in the United States and internationally. The data controller responsible for your personal information is:

  • Business name: Caregiver Compass
  • Operator: Sarah Mitchell
  • VAT / Tax ID: IT-01839522619
  • Contact email: support@caregivercompass.care

Information We Collect

Information you provide

When you contact us or buy a product, you may give us your name, email address, and billing information. Payment card details are entered directly with our payment processors and are not stored on our servers.

Information collected automatically

When you visit the Site we may collect your IP address, browser and device type, pages viewed, referring page, and actions taken on the Site.

Cookies and tracking technologies

We use cookies and similar technologies in two categories:

  • Strictly necessary: required for the Site and checkout to function.
  • Marketing and analytics: used to measure ad performance and show relevant ads. This includes the Meta Pixel (Meta Platforms, Inc.), which may share data with Meta for advertising and audience building.

You can manage non-essential cookies through your browser settings and through the opt-out choices described in the "Your Privacy Choices" section below.

How We Use Your Information

  • Process your orders and deliver your digital products.
  • Communicate with you about your order or support requests.
  • Send marketing emails, where you have agreed to receive them. You can unsubscribe at any time using the link in any email.
  • Measure and improve our website, ads, and services.
  • Prevent fraud and comply with legal obligations.

How We Share Your Information

We do not sell your personal information for money. We share information only with the service providers we use to run our business:

  • Stripe, Inc. and PayPal, Inc. – payment processing.
  • Meta Platforms, Inc. – advertising and ad measurement through the Meta Pixel.
  • Our website and email/checkout platform, which hosts the Site and delivers products and emails.
  • Authorities or advisors, where required by law or to protect our legal rights.

Under some U.S. state privacy laws, sharing data with advertising partners such as Meta for targeted advertising may be treated as a "sale" or "sharing," even when no money changes hands. See "Your Privacy Choices" for how to opt out.

Your Privacy Choices (U.S. Residents)

Depending on the state you live in, you may have the right to:

  • Know what personal information we collect and how we use it.
  • Access a copy of your personal information.
  • Correct inaccurate personal information.
  • Delete your personal information.
  • Opt out of the sale or sharing of your personal information for targeted advertising.
  • Not be discriminated against for exercising these rights.

Do Not Sell or Share My Personal Information. To opt out of targeted advertising through the Meta Pixel, you can adjust your cookie choices in your browser, use Meta's ad preference controls, or email us at support@caregivercompass.care with the subject line "Do Not Sell or Share."

Global Privacy Control (GPC). We honor recognized opt-out preference signals, such as the Global Privacy Control, sent by your browser. When we detect a GPC signal, we treat it as a request to opt out of sale and sharing for that browser.

To exercise any of these rights, email us at support@caregivercompass.care. We will respond within the time required by applicable law (generally 45 days). You may use an authorized agent to submit a request on your behalf.

Your Rights (EU / UK Residents)

If you are in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. We process your data to perform our contract with you (delivering your purchase), to comply with the law, with your consent (for marketing and non-essential cookies), and for our legitimate interest in running and improving our business. You may withdraw consent at any time and have the right to lodge a complaint with your local data protection authority.

Data Retention

We keep your personal information only as long as needed for the purposes described here, including order records we are legally required to keep for tax and accounting, and then delete or anonymize it.

Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Transfers

We use service providers located in the United States, the European Union, and elsewhere, and your personal data may be processed in any of these locations. When we transfer personal data across borders, we rely on appropriate safeguards required by applicable data protection laws.

Children's Privacy

The Site and our products are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us their information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date above. Significant changes will take effect once posted.

Contact Us

For any questions about this Privacy Policy or your personal information, contact us at:

  • Email: support@caregivercompass.care

Thank you for trusting Caregiver Compass.